Alorica Bulgaria EOOD

About Us

Who are we?

At Alorica, we only do one thing — we make lives better. How? As the world’s leading platform for all customer interactions, we create insanely great experiences for customers fueled by innovative technology, advanced data analytics, and CX intelligence. Utilizing insights from more than 600 million consumer interactions curated annually, Alorica is a systems integrator of choice to 25 of the Fortune 50 healthcare companies, six of the 10 largest financial institutions, four of the five largest telecommunications companies, and five of the largest retail companies. We call the OC home, headquartered in Irvine, Calif., with more than 100,000 employees in approximately 140 locations across 16 countries and 11-time zones around the globe.

Now we are making our impact in Europe – opening our office in Sofia, Bulgaria – the fastest growing BPO market in Europe. We are partnering with top companies to provide great work atmosphere and benefits.

What do we do?

Call us crazy, but we think serving customers is awesome.

More than 600 million customer experiences every year. All powered by solutions designed to streamline operations, drive innovation and enhance your ROI. And all of them insanely great. We only have one job.

And that’s to be there for you. To help you delight your customers, deepen your brand recognition and position your company at the forefront of success. We’re constantly rethinking customer engagement and ways to enhance the customer experience, because at the end of the day, we really only have one job—and that’s to make yours easier.

Our people

100,000 strong—and growing. All dedicated to helping people and solving problems, and all unique, distinctive and utterly, insanely great.

Alorica is a company powered by personality. Where individuality is embraced and leveraged to create meaningful connections with people all around the world. Where the status quo goes to be obliterated. And where no two days, no two interactions and no two challenges are ever the same.

Join our team

If you want to develop your career in an international and global company, join our team in Sofia. Relocation is provided for all enthusiasts who are ready to join us in our adventure.