Sutherland is an experience-led digital transformation company.
For over 35 years, we have cared for our customers’ customers, delivering measurable results, and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation.
We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another.
We call it One Sutherland.
Since its inception in 2008 in Bulgaria, Sutherland has grown to over 2,200 employees spread across 4 sites in the cities of Sofia, Varna, and Burgas and working from home. The team of professionals provides technical support and customer service in five different industries in 17 European languages.