Customer Service Agent for the Dutch Market – WORK FROM ANYWHERE IN GREECE 114 views
- Country Greece
- Language(s) Dutch, English
- Level of Experience Junior
🚨 Attention all job seekers! 🚨
Are you a customer-oriented person with excellent communication skills? Do you enjoy helping others and finding solutions to their problems?
We have an exciting opportunity for you! Our client, a leading company in the travel industry, is looking for Dutch Customer Support Representatives to join their team in Greece. 🇬🇷
As a Dutch Customer Support Representative, you will assist customers with inquiries and issues through various channels, such as phone, email, and chat.
To be successful in this role, you will need to be fluent in Dutch and English, have excellent communication skills, and be comfortable with using computers and different software programs.
In return, you will receive a competitive salary, benefits package, and the opportunity.
Handle all incoming questions and requests via telephone, e-mail and /or chat
Providing assistants related to sales matters
Clarifying invoicing and payments (incl. dropping procedure of customers, payments plan, deferred payments and
when to cancel costs
Advising client of Tariff changes (incl. proposing a product change or a discount)
Increase client’s satisfaction while building and maintaining good and long-term customer relationships
Secondary school level of qualification
Previous proven customer service experience
Dutch – native level (oral and written)
English – working level
Experience with CRM systems a plus
MS Office skills
Willingness to learn
Strong communication skills
Able to work autonomously
Not afraid to take decisions
Team player with good logical and analytical thinking