Seller Support Representative (Czech/German or Russian speaking) 103 views

Job Overview

  • Country Germany
  • Language(s) Czech, English, German, Russian
  • Level of Experience Junior

Key Responsibilities:

 

  • Maintaining a high phone and email service level
  • Providing a strong seller experience – giving quick, accurate, and friendly service
  • Represent and sell our platform and tools to customers.
  • Build relationships with customers and other teams.

 

Skills and Attributes:

 

  • Fluency in English and either Czech, German or Russian
  • Attention to Details – Ability to look at the bigger picture, identifying patterns and flaws
  • Communication Skills – Outstanding written and oral communication skills
  • Ownership – Hungry to take on responsibility, excelling at following up providing updates proactively, and proposing process improvements whenever applicable.
  • People Skills – Excellent interpersonal skills, being capable of empathizing, communicating, and resolving conflicts in an assertive way.
  • Problem Solving -Understanding scenarios, making decisions, and suggesting appropriate answers/solutions according to available resources.
  • Quick Learner –Learning and adapting to new technologies and tools.
  • Relationship Building -Using interpersonal skills to network in an effective way, educating sellers regarding our tools and procedures, and building strong relationships.
  • Time Management – Organized and reliable, prioritizing, working well under pressure to meet deadlines.
  • Teamwork – Adaptable, flexible, approachable, and collaborative towards team goals and interests
  • Positive Attitude – A sense of humor and positive “make-it-work” attitude.
  • Policy-Driven – Impartial and objective with a policy-oriented mindset
  • Results Driven – Strong work ethic with a “can-do” attitude and ability to create momentum based on goals.

 

 

Job Location

Only candidates can apply for this job.